In an industry often dominated by rapid placements and high turnover, Eleva- tion Medical Staffing takes a different approach. We believe that exceptional healthcare begins with exceptional people—and treating everyone with dignity, respect, and genuine care isn’t just good ethics; it’s good business.
What Does “People-First” Actually Mean?
The phrase “people-first” gets used frequently in staffing, but at EMS, it’s more than a tagline. It’s a operational philosophy that guides every decision we make:
For Healthcare Professionals :
We invest time in understanding career goals, not just immediate job needs – We provide honest feedback and career guidance – We negotiate for competitive compensation and benefits – We main- tain ongoing relationships beyond initial placement – We advocate for work-life balance and professional development
For Healthcare Facilities:
We take time to understand your culture, values, and specific needs – We present candidates who align with your mission, not just fill requisitions – We provide transparent communication throughout the process
– We offer ongoing support and problem-solving partnership – We’re accountable for our placements with guarantee periods
The Problem with Transactional Staffing
Traditional staffing agencies often operate on a purely transactional model: facility has opening, agency fills opening, agency collects fee, relationship ends. This approach creates several problems:
High Turnover Costs
When placements are made quickly without proper vetting or cultural fit consideration, new hires often leave within months. The costs are substantial—recruiting, onboarding, lost productivity, and negative impacts on team morale.
Poor Patient Care Outcomes
Frequent staff turnover directly correlates with decreased patient satisfaction and potentially compromised care quality. Patients benefit from consistent, experienced providers who know the facility and its protocols.
Candidate Dissatisfaction
Healthcare professionals placed in positions that don’t align with their skills, values, or career goals become disengaged. This leads to job-hopping, which hampers professional growth and creates instability.
Damaged Facility Reputation
Facilities known for high turnover struggle to attract top talent. Word spreads quickly in healthcare communities about which employers value their staff.
The EMS Difference :
How People-First Works in Practice Com- prehensive Candidate Interviewing
We spend significant time with each candidate—not just reviewing credentials, but understanding motivations, ca- reer aspirations, preferred work environments, and personal values. A pediatric nurse who loves working with children won’t thrive in a geriatric facility, no matter how impressive their technical skills.
Cultural Matching
Before presenting candidates to facilities, we thoroughly understand the facility’s culture. Is it fast-paced or methodical? Collaborative or independent? What values matter most? We then match candidates whose work style and values align.
Honest Conversations
If a position isn’t right for a candidate, we tell them. If a candidate isn’t right for a facility, we explain why. Short-term disappointment is better than long-term mismatch.
Ongoing Support
Our relationship doesn’t end at placement. We check in regularly with both candidates and facilities to ensure satisfaction, address con- cerns early, and provide support during transitions.
Professional Development
We connect healthcare professionals with contin- uing education opportunities, mentorship, and career advancement resources. Investing in their growth benefits everyone.
Real Results: The Impact of People-First Staffing
Our approach deliv- ers measurable outcomes:
Lower Turnover Rates
EMS placements have a 12-month retention rate of 89%, compared to the industry average of 65%. This translates to significant cost savings and continuity of care.
Higher Client Satisfaction
98% of our facility clients report satisfaction with our placements and would recommend EMS to colleagues. Many have become long-term partners, relying on us for multiple positions over years.
Candidate Loyalty
Healthcare professionals placed through EMS often return to us for their next career move. This creates a virtuous cycle—we know them well, can place them faster, and deliver better matches.
Better Patient Outcomes
While difficult to quantify directly, our facility partners consistently report improved patient satisfaction scores and care quality metrics after partnering with EMS for staffing.
Why This Matters More Than Ever
Healthcare is facing unprecedented challenges: staffing shortages, burnout, increasing patient complexity, and finan- cial pressures. In this environment, treating people as interchangeable resources is not just ethically wrong—it’s operationally unsustainable.
Facilities that invest in quality placements, treat staff well, and build stable teams will have competitive advantages in recruiting, retaining talent, and de- livering excellent care. Healthcare professionals who find positions aligned with their values and goals will have more satisfying, sustainable careers.
Making the Shift
If you’re a healthcare facility frustrated with high turnover and poor placements, or a healthcare professional tired of being treated as a commodity, consider the people-first approach.
At Elevation Medical Staffing, we’re proving every day that when you priori- tize people, everyone wins—facilities, healthcare professionals, and most impor- tantly, patients.
Ready to experience the difference?
Contact EMS today to discuss your staffing needs or career goals.