Frequently Asked Questions
For Job Seekers :-
A: Elevation Staffing Services specializes in three primary categories:
Clinical Positions: – Registered Nurses (RN) – med/surg, ICU, ER, OR, PACU, L&D – Licensed Practical Nurses (LPN) – Certified Nursing Assistants (CNA) – Medical Assistants (MA) – Phlebotomists – Nurse Practitioners (NP) – Physician Assistants (PA)
Laboratory & Technical Positions: – Medical Laboratory Technicians (MLT) – Medical Laboratory Scientists (MLS) – Phlebotomy Specialists – X-Ray Technicians – Dialysis Technicians – Respiratory Therapists – Physical Therapy Assistants
Administrative & Support Positions: – Medical Receptionists – Patient Ser- vice Representatives – Medical Billing Specialists – Medical Coders – Insurance Verification Specialists – Office Managers – HR Coordinators
We place professionals in hospitals, assisted living facilities, outpatient clinics, laboratories, urgent care centers, rehabilitation facilities, and medical offices throughout the Philadelphia region and surrounding areas.
A: Getting started with EMS is simple and can be completed in three ways:
Option 1: Online Application (Fastest) 1. Visit elevationstaffingservices.com/find- jobs 2. Click “Apply Now” or search available positions 3. Complete the application form and upload your resume 4. Submit required documentation (licenses, certifications) 5. A recruiter will contact you within 1-2 business days
Option 2: Direct Application to Posted Positions 1. Browse job listings on our website 2. Click “Apply” on positions of interest 3. Complete position- specific application 4. Upload tailored resume highlighting relevant experience 5.Recruiter will contact you about that specific role
Option 3: Phone or Email 1. Call (855) 577-8233 during business hours (Monday-Friday, 8am-5pm EST) 2. Or email your resume to ca- reers@elevationstaffingservices.com 3. Include your target position(s), location preferences, and availability 4. A recruiter will respond within 24 hours
What to Have Ready: – Updated resume with complete work history – Cur- rent contact information (phone and email) – Copies of active licenses and cer- tifications – Professional references (3 minimum) – Availability/start date
What Happens Next: After you apply, you’ll receive confirmation within 24 hours. If you’re a potential match for current openings, a recruiter will call to schedule an initial screening interview (typically 20-30 minutes). During this conversation, we’ll discuss your career goals, experience, preferences, and answer any questions you have about EMS and our process.
A: Absolutely not. All Elevation Staffing services are completely free for healthcare profes- sionals. Here’s what that includes:
Free Services: – Application processing and candidate screening – Resume re- view and career counseling – Job matching and opportunity alerts – Interview coordination and preparation – Salary negotiation support – Onboarding assis- tance – Career development resources – Ongoing support and advocacy
How We’re Paid: Healthcare facilities pay EMS placement fees when we successfully fill their positions. You never pay anything—not application fees, registration fees, or placement fees. We’re compensated by our facility clients, not by candidates.
Why This Matters: Our business model means we’re motivated to find you the best possible position—better placements mean long-term success, which leads to more facility clients and more opportunities for candidates like you. Your success is our success.
What About Temporary Positions? Even for temporary or contract po- sitions, you pay nothing. The facility pays EMS, and we pay you competitive hourly rates with all applicable benefits.
A: Our screening process ensures we present only qualified, reliable professionals to healthcare facilities. Here’s what you can expect:
Phase 1: Initial Application Review (1-2 days) – Resume review for qual- ifications and experience – Verification that you meet minimum requirements – Initial phone screening to discuss goals and preferences
Phase 2: Documentation Verification (3-5 days) – License Verification: Direct confirmation with state licensing boards that your nursing license, med- ical license, or other professional licenses are active, current, and unrestricted – Certification Verification: Confirmation of CPR/BLS, ACLS, specialty cer- tifications, and technical credentials – Education Verification: Confirmation of degrees, diplomas, and training program completion
Phase 3: Background Investigation (5-7 days) – Criminal Background Check: Federal and state criminal history search – Healthcare Sanctions Check: Verification against OIG exclusion lists, state abuse registries, and pro- fessional disciplinary databases – Employment Verification: Confirmation of work history, positions held, and dates of employment – Reference Checks: Personal conversations with former supervisors about your performance, relia- bility, and professionalism (we contact minimum 3 references)
Phase 4: Skills Assessment (Varies by Position) – Clinical Skills: For nursing and clinical roles, we may assess practical skills like IV insertion, wound care, medication administration, or equipment operation – Technical Profi- ciency: Software testing (EMR systems like Epic or Cerner), medical equip- ment competency – Soft Skills: Communication, teamwork, problem-solving, and professionalism evaluation – Scenario-Based Testing: How you handle real-world situations and challenges
Phase 5: Compliance Documentation (Ongoing) – Physical examination and immunization records – TB test results – Drug screening (if required by facility) – HIPAA training completion – Other facility-specific requirements
Total Timeline: Most candidates complete the full screening process in 7-10 business days, though this can vary based on how quickly you provide documen- tation and reference responses.
What You Need to Do: – Respond promptly to document requests – Provide accurate contact information for references – Complete any skills assessments we schedule – Maintain open communication with your recruiter
After Screening: Once you successfully complete screening, you’re in our active candidate pool and can be considered for any matching positions. You won’t need to repeat the screening process for future opportunities with Elevation Staffing Services— just update certifications and licenses as they renew.
A: Timeline varies based on several factors, but most candidates are working within 10-15 business days of their initial application. Here’s the typical break- down:
Days 1-2: Application Processing – Submit application online or by phone
– Initial screening call with recruiter – Discussion of immediate opportunities
Days 3-7: Screening and Documentation – Background checks process- ing – License and certification verification – Reference checks completed – Skills assessments (if applicable)
Days 8-12: Job Matching and Interviews – We identify positions match- ing your qualifications and preferences – Coordinate interviews with interested facilities – You interview (typically 1-3 facilities) – Facilities provide feedback
Days 13-15: Offer and Acceptance – Facility extends offer – We help you evaluate terms – Negotiate compensation if needed – Accept offer and complete paperwork
Days 16-20: Start Work – Complete final onboarding requirements – Facility orientation – First day on the job!
Factors That Accelerate Timeline: – You have all documentation ready when you apply – Your references respond quickly – You’re flexible about posi- tions and locations – You’re available for immediate start – You have experience in high-demand specialties
Factors That May Slow Timeline: – Delayed background check results (some states are slower) – Hard-to-reach references – Specialized positions with limited openings – Need for additional certifications or training – Facility-specific compliance requirements
Emergency/Urgent Needs: If you need work immediately and have current credentials, we may be able to place you in temporary positions within 48-72 hours while completing full screening for permanent placements.
Bottom Line: If you’re responsive, organized, and flexible, expect to be work- ing within 2-3 weeks of your initial application.
For Employers :-
A: Partnering with Elevation Staffing Services is straightforward. Here are three ways to begin:
Option 1: Schedule a Consultation Call – Call (855) 577-8233 – Request to speak with a client services representative – We’ll schedule a 30-45 minute consultation to understand your facility, staffing needs, culture, and timeline – No obligation, no cost for initial consultation
Option 2: Complete Online Inquiry – Visit elevationstaffingser- vices.com/employers – Complete the “Request Staffing Assistance” form –
Provide information about your facility and immediate needs – A client services representative will contact you within 4 business hours
Option 3: Email Us Directly – Send detailed information to info@elevationmedicalstaff.com
– Include: facility name, positions needed, start dates, special requirements – Attach job descriptions if available – We’ll respond within 24 hours with next steps
What Happens During Initial Consultation:
Our client services team will ask about: – Your facility type, size, and patient population – Specific positions you need to fill – Timeline and urgency – Your fa- cility culture, values, and work environment – Compensation and benefits struc- ture – Any special requirements or preferences – Previous staffing experiences (what worked, what didn’t)
After Consultation:
We’ll provide: – Assessment of how we can help – Estimated timeline for place- ments – Market data on compensation for your area – Overview of our screening and placement process – Information about our guarantee and support – Formal service agreement (if you choose to proceed)
Service Agreement Details:
Our agreement covers: – Positions we’ll recruit for – Fee structure (typically percentage of first-year salary, varies by position type) – Guarantee terms (90- day replacement guarantee standard) – Payment terms – Confidentiality and compliance
No Upfront Costs: Elevation Staffing Services operates on a success-based fee model. You pay nothing until we successfully place a candidate who accepts your offer and begins working. If a placement doesn’t work out within the guarantee period, we replace at no additional charge.
Ongoing Partnership: Once you’re a client, you have: – Dedicated account manager – 24/7 emergency staffing hotline – Regular check-ins to assess satisfac- tion – Access to our full candidate database – Priority service for future needs
A: Elevation Staffing Services uses transparent, competitive pricing based on industry standards. Our fees vary by position type, employment classification, and placement urgency:
Direct Hire (Permanent Placements): – Standard Clinical Positions (RN, LPN, CNA, MA): 20-25% of first-year salary – Specialized Clinical Roles (NP, PA, specialty RNs): 25-30% of first-year salary – Laboratory & Technical Positions: 18-23% of first-year salary – Administrative Posi- tions: 15-20% of first-year salary – Leadership Roles (DON, Practice Man- ager): 25-30% of first-year salary
Example: If you hire an RN with a salary of $70,000/year, your fee would be approximately $14,000-$17,500 (20-25%), paid after the candidate starts.
Temporary/Contract Staffing: – Hourly Bill Rate: Market rate for po- sition plus markup (typically 35-50% over pay rate) – Weekly Payment: In- voiced weekly for hours worked – Flexible Terms: No long-term commitment; pay only when you use our staff
Example: A temporary RN with a pay rate of $40/hour might be billed at $54-
$60/hour. We pay the RN $40, and the markup covers payroll taxes, benefits, insurance, and our service fee.
Temp-to-Hire: – Start with temporary placement to evaluate fit – If you de- cide to hire permanently, reduced conversion fee applies – Conversion Fee: Prorated based on hours worked (typically 10-15% of annual salary after 520 hours)
What’s Included in Our Fees:
Your placement fee includes: – Candidate sourcing and recruiting – Comprehen- sive screening and verification – Background checks and credential verification
– Interview coordination – Offer negotiation support – Onboarding assistance – 90-day guarantee – Ongoing support and account management
Volume Discounts Available: For facilities hiring multiple positions, we of- fer: – 5-10 placements: 5% discount – 11-20 placements: 10% discount – 20+ placements: Custom pricing
Payment Terms: – Direct Hire: Invoice issued on candidate start date; pay- ment due within 30 days – Temporary: Weekly invoicing; payment due within 10 days – We accept check, ACH transfer, or credit card
90-Day Guarantee: If a direct hire placement doesn’t work out (voluntary resignation or termination for cause) within 90 days, we replace the candidate at no additional fee. You only pay for successful, lasting placements.
No Hidden Fees: Our fee structure is straightforward. There are no: – Appli- cation fees or retainer fees – Candidate search fees – Interview coordination fees – Additional charges for extended search times – Penalties for declining candidates
Competitive Advantages: While our fees are market-competitive, the value we provide exceeds standard agencies: – Higher quality placements (89% reten- tion vs. industry 65%) – Faster time-to-fill (7-10 days vs. industry 20-30 days) – Comprehensive guarantee period – Exceptional customer service
Custom Packages Available: For large facilities or health systems with on- going staffing needs, we create customized agreements with preferred pricing, dedicated recruiters, and streamlined processes.
A: Yes— Elevation Staffing Services offers flexible staffing solutions to meet diverse facility needs. Here’s a detailed breakdown:
Permanent Direct Hire Placements
What It Is: We recruit, screen, and present candidates for permanent employ- ment at your facility. Once hired, the employee works directly for you from day one.
Best For: – Long-term core staff positions – Specialized roles requiring exten- sive training – Building consistent, stable teams – Leadership and management positions
Process: 1. We source and screen candidates 2. Present qualified candidates for your interview 3. You make hiring decision 4. We facilitate offer and onboarding 5.Employee joins your payroll immediately 6. We provide 90-day guarantee
Advantages: – Candidates committed to long-term employment – Employee loyalty to your organization – No ongoing agency fees – Full control over employee management – Tax benefits of W-2 employees
Temporary Contract Staffing
What It Is: Elevation Staffing Services employees work at your facility on a temporary basis. They remain on our payroll while working your shifts.
Best For: – Covering planned PTO or leaves of absence – Seasonal volume increases – Short-term projects or expanded services – Emergency coverage for call-offs – Evaluating candidates before permanent hire
Process: 1. You request coverage (can be same-day for emergencies) 2. We assign qualified staff from our pool 3. They work your scheduled shifts 4. We handle payroll, taxes, benefits, insurance 5. You pay weekly invoices for hours worked
Advantages: – Immediate availability (often within hours) – No long-term commitment – We handle all employment administration – Flexibility to adjust hours/schedules – Try before you buy with temp-to-hire option
Contract Length: From single-shift coverage to months-long assignments
Temp-to-Hire (Trial Placement)
What It Is: A hybrid approach where candidates start as temporary Elevation Staffing Services employees, giving you time to evaluate performance and fit before permanent hire.
Best For: – Uncertain about cultural fit – Want to see performance before com- mitment – Positions requiring unique skills you want to verify – Risk mitigation for critical roles
Process: 1. Candidate starts on temporary basis (our payroll) 2. You evaluate performance over weeks/months 3. If satisfied, convert to permanent employee 4.Pay reduced conversion fee 5. Employee transitions to your payroll
Conversion Terms: – Evaluation Period: Typically 3-6 months (we recom- mend at least 520 hours) – Conversion Fee: Prorated based on hours worked; decreases over time – No Pressure: You’re never obligated to convert – Flex- ibility: Can extend trial period if needed
Advantages: – Minimize hiring risk – See actual performance, not interview performance – Employee experiences your facility culture – Lower overall cost if placement doesn’t work out – Can return to candidate pool for alternative matches
Per Diem Staffing
What It Is: On-demand coverage for individual shifts with no ongoing com- mitment.
Best For: – Unexpected call-offs or absences – Weekend/holiday coverage – Census spikes or emergency admissions – Special events or clinics
Availability: Often same-day or next-day
How It Works: – Call our 24/7 hotline when you need coverage – We deploy available qualified staff – They work the shift(s) needed – Weekly invoicing for hours worked
Travel Assignments
What It Is: Experienced professionals from outside your area willing to relo- cate temporarily for typically 13-week assignments.
Best For: – Hard-to-fill specialized positions – Rural or underserved areas – Long-term coverage for extended leaves – Geographic expansion of services
Process: – We recruit nationally for your position – Travel professionals receive housing stipends – Typically commit to 13-week minimum – Option to extend or hire permanently
Choosing the Right Model
Consider Permanent Direct Hire If: – You need stable, long-term staff – Position is core to your operation – You want to build institutional knowledge – You have capacity for onboarding and training
Consider Temporary Staffing If: – You need immediate, short-term coverage
– Volume fluctuates seasonally – You’re unsure about long-term needs – You want staffing flexibility
Consider Temp-to-Hire If: – Position is critical and you want to minimize risk – You’ve had turnover problems historically – You want to evaluate cultural fit – Budget is tight and you want certainty before committing
Can’t Decide? We Can Help. Our client services team will assess your specific situation and recommend the best approach based on your needs, budget, timeline, and risk tolerance. Many facilities use multiple models simultaneously—permanent staff as the core team supplemented by temporary staff during busy periods.
A: Elevation Staffing Services stands apart from traditional staffing agencies in several critical ways. Here’s an honest comparison:
1. People-First Philosophy (Not Just Marketing)
Other Agencies: – Transactional approach: fill position, collect fee, move on – High-volume model prioritizing quantity over quality – Limited candidate relationships beyond initial placement – Minimal facility consultation
Elevation Staffing Services : – Relationship-based: we invest in understanding candidates and facil- ities deeply – Quality-focused model prioritizing lasting placements – Ongoing candidate career support and development – Comprehensive facility partnership with dedicated account managers
Why It Matters: Our 89% retention rate vs. industry average of 65% proves our approach works. When candidates and facilities both succeed, everyone wins—including patients.
2. Comprehensive 5-Step Screening Process
Other Agencies: – Basic background checks and license verification – Mini- mal reference checking – Resume review only, no skills assessment – Fast-track candidates to maximize placements
Elevation Staffing Services : – Thorough credentials verification directly with licensing boards – De- tailed background investigations including healthcare sanctions databases – Per- sonal reference conversations with former supervisors – Hands-on skills assess- ments and scenario-based evaluations – Cultural fit assessment
Why It Matters: Our comprehensive screening prevents bad hires. While other agencies prioritize speed, we balance speed with quality. Result: fewer failed placements, higher satisfaction, and better patient outcomes.
3. Healthcare-Specific Expertise
Other Agencies: – General staffing companies that “also do healthcare” – Recruiters without healthcare backgrounds – Limited understanding of clinical requirements – Generic approach across industries
Elevation Staffing Services : – Exclusive focus on healthcare staffing – Recruiters with healthcare back- grounds (many are former nurses, administrators, or clinicians) – Deep under- standing of clinical environments, regulations, and requirements – Specialized knowledge of different healthcare settings (hospitals vs. clinics vs. assisted liv- ing)
Why It Matters: Healthcare isn’t like other industries. Clinical competencies, patient safety, regulatory compliance, and care quality require specialized ex- pertise. Our healthcare-focused team understands nuances other agencies miss.
4. Transparent Communication
Other Agencies: – Unclear fee structures with hidden costs – Limited com- munication during search process – Generic candidate descriptions – Pressure tactics to close placements quickly
Elevation Staffing Services : – Transparent, straightforward fee structure with no hidden charges – Regular updates throughout search and placement process – Detailed candidate profiles with honest assessments of strengths and areas for development – No pressure—we want right fit, not just any placement
Why It Matters: Trust requires transparency. We believe both facilities and candidates deserve honest, clear communication. We’ll tell you if we don’t have the right candidate rather than presenting poor matches.
5. Genuine Guarantee and Ongoing Support
Other Agencies: – Short guarantee periods (30 days or less) – Complicated replacement processes – Minimal post-placement follow-up – “Sell and forget” mentality
Elevation Staffing Services : – 90-day replacement guarantee (among the longest in the industry) – Straightforward replacement process with no runaround – Systematic 30-day and 90-day check-ins – Ongoing availability for problem-solving and support
Why It Matters: We stand behind our placements because we’re confident in our screening process. Our long guarantee period and ongoing support demon- strate genuine commitment to your success, not just our transaction.
6. Rapid Response Without Sacrificing Quality
Other Agencies: Either fast and sloppy (candidates not properly vetted) or slow and bureaucratic (weeks to present candidates)
Elevation Staffing Services : – Average 7-10 days from consultation to placement – Speed achieved through preparation (pre-screened candidate pool), not corner-cutting – Emer- gency 24/7 hotline for urgent needs – Efficient processes that respect everyone’s time
Why It Matters: You shouldn’t have to choose between fast and good. Our investment in maintaining a pre-screened candidate pool means we deliver both.
7. Local Knowledge, Personal Service
Other Agencies: – Large national chains with centralized call centers – Re- cruiters unfamiliar with local markets – Generic, one-size-fits-all approach – Min- imal personal interaction
Elevation Staffing Services : – Based in Philadelphia, serving the greater Philadelphia region and surrounding areas – Deep knowledge of local healthcare market, facilities, and trends – Personal relationships with facility decision-makers – Hands-on, acces- sible service
Why It Matters: Local knowledge enables better matches. We understand the Philadelphia healthcare landscape, know which facilities have great reputa- tions, understand market salary rates, and can advise on career moves or hiring strategies.
8. Investment in Professional Development
Other Agencies: – Minimal candidate support beyond placement – No ongoing training or development resources – Candidates left to navigate career growth alone
Elevation Staffing Services : – Continuing education resources and information – Career coaching and advancement guidance – Networking opportunities with other healthcare profes- sionals – Professional development workshops and resources
Why It Matters: Healthcare professionals who feel supported and have growth opportunities stay longer, perform better, and deliver superior patient care. In- vesting in their development benefits everyone.
The Bottom Line
Many staffing agencies view placements as transactions. We view them as rela- tionships.
Many agencies prioritize speed at the expense of quality. We achieve both through preparation and expertise.
Many agencies disappear after collecting their fee. We remain engaged and supportive.
The proof is in our results: – 89% retention rate at 12 months (vs. industry average of 65%) – 98% client satisfaction rate – Average placement time of 7-10 days – Less than 5% of placements require replacement within guarantee period
Experience the Elevation Staffing Services difference yourself. Contact us today to discuss your staffing needs or career goals.